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Privacy Policy
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Cityfeet.com, Inc. is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site http://www.cityfeet.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. When you visit a web site displaying the TRUSTe trustmark, you can expect to be notified of the following information:
- The personally identifiable information collected and
which organization is collecting the information
- How the information is used and with whom the
information may be shared
- Choices available to you regarding collection, use
and distribution of the information
- Types of security procedures in place to protect the
loss, misuse or alteration of information under the company's control
- How you can correct any inaccuracies in the information
If the web site has not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. For more information on TRUSTe, please go to http://www.truste.org.
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Cityfeet’s Privacy Statement
This privacy statement covers the website http://www.cityfeet.com. By accessing, using or registering with Cityfeet’s web site, you accept and agree to Cityfeet’s Privacy Policy. Cityfeet provides a variety of online services for commercial real estate professionals. Cityfeet values your privacy, feedback and candor very highly. Any user information we collect is considered private and we do not use it or share it except as permitted herein, without the user's permission. We use this personal information at Cityfeet to provide the best quality service possible. The following privacy statement summarizes Cityfeet’s protection and use of any personal information provided by visitors to the Cityfeet site.
This policy does not apply to any public area of Cityfeet’s web site or services. In the event you submit personally identifiable information to contact another member, contact a lister about a listing, create a listing, add a contact on a listing, such information becomes publicly available and Cityfeet is not responsible for the personally identifiable information you choose to submit to these services, forums, listings, or persons.
Information Collected by Cityfeet:
Cityfeet collects user information when users register (information collected includes name, street address, telephone number and email address) from several areas of the Cityfeet site including the adding and editing of property listings; the adding and editing of Broker Profiles; email forms; and any surveys or contests that Cityfeet may sponsor. Cityfeet collects individual user search activity for statistical, archival, and business purposes. Cityfeet collects financial information (such as billing address, credit card number, expiration date) for billing payment and credit card authorization purposes. Cityfeet may track the IP address of a user's computer or place a "cookie" in the browser files of a user's computer. This is required by Cityfeet services to provide automated features.
Use of Information Collected:
Collected information helps Cityfeet better understand its users' needs in order to improve its product and service offerings. Email addresses are used to communicate with members through NewsBlast (a weekly email news summary), Promotional emails, Partner emails and for site administration purposes. Users may be deleted from NewsBlast, Promotional email and Partner email lists at their request. Personal information may be used to contact users for the purpose of research, product development, marketing, or customer service, if the user has opted to receive such communication. User search activity is collected and analyzed and may be utilized by Cityfeet in the aggregate or in the abstract for a variety of business purposes. Financial information is used to bill users for products and services purchased. Within Cityfeet, only accounting managers have access to the credit card account information. This information is not shared with anyone outside of Cityfeet. IP address and cookie log data is analyzed to better understand traffic flows and user preferences.
Use of Email Tools:
You may NOT use the Email The Broker, Email a Listing service or other email services that we offer to send spam (i.e. unsolicited commercial email) or otherwise send content that would violate Cityfeet’s Terms and Conditions. We may monitor, track or save the use of this feature, but will be under no obligation to monitor, track or save these email messages sent from these tools. If you send an email using the Email This Item to a Friend service to an email address that is not registered in our system, we do not use that email address for any purpose other than to send your email, and for us to automatically send your friend a one-time email inviting him or her to visit the site. Cityfeet stores this information for the sole purpose of sending this one-time email and for tracking the success of our referral program. We also do not rent or sell these email addresses of un-registered users.
Shared information:
Though Cityfeet makes every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Cityfeet shares member information in the following areas on the site: Listing Service, Email Alerts and Professional Directory. When a member enters a sale or lease listing in the Listing Service, listing contact information is also entered. Members searching Cityfeet can view contact information (name and phone number) when they view a property listing profile. Cityfeet allows users to share contact information with one another via its SpaceWatch service. With SpaceWatch users can save their property search criteria to have information about properties that match the specified criteria emailed to them. When selecting this service, users are given the option of releasing their contact information to other users who have property listings that match their criteria. This contact information is then shared with the users who have property listings that match the buying or leasing criteria. Unless required by law as detailed in this section or a user specifically takes action as discussed in this paragraph, Cityfeet does not share individual user search activity information and such activity information remains private to the individual user and to Cityfeet. Broker Profile users agree to share their contact information and allow all Cityfeet users to view their contact information via the Broker Search or via links made available to users on a listing or in an email.
Cityfeet shares information with its partners for the purpose of providing related services in which we deem our users have interest. The use that Cityfeet’s partners make of customer information will not exceed Cityfeet’s use of the data. Key billing information (such as credit card number, expiration date and dollar amount) gathered from users making online purchases of products or services is shared with Cybersource, our credit card processing partner, in order to authorize charges to the credit card. Cityfeet also uses third party providers to perform email and postal mailings on behalf of Cityfeet, but this information (such as name, address and email) is confidential and is not used by the provider for any other purpose.
Cityfeet does not rent or lease user information to any third party, except as disclosed here. From time to time, Cityfeet may obtain information (such as electronic mail addresses) from third party providers. It is our goal to only contact individuals who we believe may have a legitimate business interest in Cityfeet based on their membership or participation in other organizations or web sites, and who have indicated a willingness to be contacted for this purpose. While Cityfeet endeavors to work with other sites and companies with a similar respect for user privacy, Cityfeet cannot be responsible for the privacy practices of other sites.
Please be aware that in the event Cityfeet merges with a third party, or in the event all or substantially all of Cityfeet’s assets are acquired by a third party, customer information, including personally identifiable information, will be shared and/or transferred to such third party. The information may only be used or shared by such third parties for the primary purpose for which the information was originally collected. If such third parties, or if Cityfeet for its own business needs, desire to use the personally identifiable information for another purpose, you will be notified prior to the information being used for a new purpose, and you will have the opportunity to opt out of such new use of your personally identifiable information.
Security of personal information:
Cityfeet’s clients and their personal information are considered to be Cityfeet’s greatest asset and thus their privacy is treated with the utmost regard and respect. Cityfeet takes every reasonable precaution to secure personal information within both its computers and its physical premises.
The security of your personal information is important to Cityfeet. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies:
Cookies are used on this site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes.
We use both session cookies and persistent cookies. We use session cookies to make it easier for you to use our site and to enable certain specialized functionality that requires maintaining information about your session. A session cookie is not stored on your hard disk and expires when you close your browser. A persistent cookie remains on your hard disk for an extended period of time. You can remove persistent cookies by following the directions in your Internet browser's "help" files.
We do not store in persistent cookies any personally identifiable information you submit while on our site.
Due to the functionality provided by our site, the use of cookies is required. If you reject cookies, our site will not perform properly.
Testimonials:
We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent to post their name along with their testimonial prior to any posting of such testimonial.
Opting-out, editing, updating or deleting personal information:
Cityfeet utilizes email as a vital and primary communication channel with registered users and customers. As a registered user/customer, you hereby acknowledge and grant Cityfeet the permission to communicate with you via email (as well as other communication channel such as phone and fax) for any purposes Cityfeet determines to be relevant including, but not limited to, system messages, product updates, service announcements and other marketing messages. Cityfeet will use best efforts to honor customers request to opt out of marketing messages, but under no circumstances will Cityfeet have any liability for sending any email to its registered users/customers.
Users who do not wish to receive marketing emails including Cityfeet, Cityfeet Promotional Emails, or Sponsor Emails are requested to contact Cityfeet via email at info@cityfeet.com, or select the opt-out option by deselecting the email option from their member profile. We also send our users site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about service notices and responsibilities. Cityfeet occasionally communicates with its users via email and phone to provide information about requested services and regarding issues related to their account. It is important to note that this communication is not used for marketing or promotional purposes. Requesting the deletion of certain types of user information may prevent users from accessing some web site features.
You may correct or update your personally identifiable information by making the change on your member profile page.
Subscriptions will automatically renew using the Customer's current credit card account number unless Customer cancels their subscription three (3) days prior to the renewal date to cancel such subscription. All cancellation requests will be processed within five (5) business days. If Customer has a question about a cancellation, Customer should contact Cityfeet Client Services at info@cityfeet.com or at 866-527-0540. The Company reserves the right to change its fees or billing methods at any time. The Company will provide timely notice to the affected Customers of any such changes.
Changes to this Privacy Statement:
If Cityfeet decides to change its privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Cityfeet reserves the right to modify this privacy statement at any time, so please review it frequently. If Cityfeet makes material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
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